About the Role
We are seeking a motivated and energetic Account Manager to oversee the operational success and business relationships at our San Antonio location. While this role focuses on the high-level management of our store's accounts, inventory, and vendor partnerships, you will also serve as a key leader on the floor—ensuring that our financial goals are met while maintaining the highest standards of customer satisfaction. You will act as the face of the store, fostering community loyalty and ensuring every customer experience reflects our brand values.
Requirements
Key Responsibilities
Operational Oversight: Manage daily store activities, including scheduling, facility standards, and ensuring all opening/closing procedures are executed efficiently.
Relationship Management: Serve as the primary contact for key vendors and suppliers, negotiating terms and ensuring consistent product availability and quality control.
Financial Accountability: Oversee P&L management, including budget tracking, labor cost optimization, reduction of shrink, and achieving revenue growth targets.
Team Leadership: Recruit, train, and mentor a diverse team of associates, fostering a positive, productive, and safety-conscious work environment.
Inventory & Merchandising: Implement merchandising strategies that boost product visibility and drive sales while maintaining accurate inventory records.
Customer Advocacy: Act as the final point of contact for complex customer inquiries, ensuring prompt resolution and building long-term local loyalty.
Compliance: Maintain strict adherence to all local, state, and federal health, safety, and operational regulations.
Requirements
Experience: Minimum 3–5 years of retail management or account management experience (grocery industry experience is highly preferred).
Leadership Skills: Proven ability to lead, motivate, and develop a diverse team in a fast-paced environment.
Operational Knowledge: Strong analytical skills with a deep understanding of P&L management, inventory control, and supply chain logistics.
Communication: Exceptional verbal and written communication skills. Bilingual (English/Spanish) is a significant plus.
Technical Proficiency: Skilled in POS systems, inventory management software, and the Microsoft Office Suite (Excel/Word).
Flexibility: Ability to work a flexible schedule, including weekends, holidays, and evenings to support business operations.
Reliability: A dedicated professional with a strong work ethic and a commitment to operational integrity.
About the Company
At CourtHouse Groceries, we pride ourselves on being a cornerstone of the San Antonio community. We are committed to providing our neighbors with fresh, high-quality products, exceptional service, and a welcoming shopping environment. As a locally focused grocer, we value efficiency, community connection, and a dedication to operational excellence. We are looking for a hands-on leader to join our team and help us continue to grow.